1.       The caravan is insured but you must inform your car insurers that you will be towing a caravan. Usually no additional premium is required. The third party liability whilst towing lies with the vehicles insurance. The certificate of insurance for the towing vehicle must be available for inspection at the commencement of the hire.

2.       The hirer must be aged 25 years or over and hold a current U.K. driving licence which must be available for inspection at the commencement of the hire.

3.       We reserve the right to refuse caravan hire without stating our reasons.

4.       The caravan and equipment must only be towed by the hirer(s) named on the booking form and it must not be rented or hired out to a third party.

5.       The hirer must ensure that the towing vehicle has a suitable tow bar, correctly wired to tow a caravan.

6.       The hirer must inform us, as soon as is practical, of any breakdown, accident or damage that may affect the subsequent hiring of the caravan.

7.       In the interests of safety and other hirers of the caravans, we adopt a NO SMOKING policy.

8.       No liability will be accepted for any shortages, or failure of equipment should it occur, or for any loss, accident or injury however caused.

9.       The hirer is responsible for the equivalent replacement of a tyre should it become unroadworthy or damaged during the hire.

10.     No bicycles are to be carried in the caravans.

11.     Pets by arrangement only, and may be refused on some caravans.

12.     All bookings must be accompanied by a non-refundable booking deposit 50% of hire charge.

13.     A surety deposit of £200 is required. This will be fully refunded, by post, after the hire period if the caravan is returned on time, clean, complete and in a good condition, with the chemical toilet (if applicable) emptied and clean. Damage, shortages, a late return or an excessively dirty caravan will result in the forfeit of some or all of the deposit at our discretion.

14.     The hirer is responsible for the first £200.00 of any insurance claim. (£300.00 if travelling abroad)

15.     The balance hire payment and surety deposit are due 6 weeks prior to the commencement of the hire. Where a booking is made less than 6 weeks before the hire period then the hire payment and surety deposit must be paid in full at the time of the booking.

16.      If, due to unforeseen circumstances, the caravan booked is not available, every effort will be made to supply an alternative caravan. Should this not be possible, we will refund the amount paid in full settlement of all claims.

17.     The caravan will be available for collection from 9.00 a.m. onwards on the start day of your holiday and must be returned to us no later than 5.00 p.m. on the finish day of your holiday, unless by prior arrangement to the contrary.

18.     Cancellation more than 6 weeks prior to the commencement of the hire will forfeit the booking deposit.

19.     Cancellations made within 6 weeks of the commencement of the hire are subject to the following cancellation charges:  (Subject to minimum charge of £100.00)        

Cancellation between 42 and 36 days before commencement of hire : 20% of the balance hire payment.

Cancellation between 35 and 29 days before commencement of hire : 40% of the balance hire payment.

Cancellation between 28 and 22 days before commencement of hire : 60% of the balance hire payment.

Cancellation between 21 and 14 days before commencement of hire : 80% of the balance hire payment.

Cancellation less than 14 days before commencement of hire : 100% of the balance hire payment.  It is the hirers responsibility to arrange cancellation insurance.

20. Hirers traveling abroad must advise us of this at the time of booking. A further £100.00 surety deposit is required, payable with the hire payment. This will be fully refunded at the end of the hire period, subject to the conditions laid down in paragraph 12 above. Proof of vehicle insurance cover for abroad, and comprehensive breakdown and recovery cover, for both the car and the caravan, must be produced for inspection at the commencement of the hire.